1. Scope of Policy
This cancellation policy applies to furniture and home goods, including related accessories, sold by Beanhomedecor online store to customers within the United States. By browsing or placing an order, customers agree to comply with this policy.
2. Right of Cancellation
Under U.S. consumer protection principles, customers may request to cancel their order within 14 days of receiving the product if they are not satisfied, without providing a reason.
3. Applicable Customers
This policy applies to all individual consumers. Cancellations for business or commercial customers must be confirmed separately with customer service.
4. Cancellation Conditions
Products requested for cancellation must be brand new and unused and suitable for resale, with all original packaging, accessories and manuals complete.
5. Overview of Cancellation Process
Customers must submit a cancellation request to Beanhomedecor via email, including the order number and product details.
6. Cancellation Email Address
Please send cancellation requests to: info@beanhomedecor.com.
We will confirm receipt of your request within 24 hours.
7. Review and Confirmation
Upon receiving the request, Beanhomedecor will verify the product condition and send a cancellation confirmation email once the criteria are met.
8. Refund Processing
After cancellation confirmation, the payment will be refunded to the original payment method. Refunds are typically processed within 2 business days of confirmation.
9. Return Shipping Costs
Return shipping costs are covered by Beanhomedecor, and we will provide prepaid shipping labels for returned items. Customers do not need to pay any shipping fees themselves.
10. Return Address
Please return products to:
3120 SWEET ACRES PLACE, SAINT CLOUD, FL 34772, United States
11. Exceptional Cases
If a product is damaged during transit or fails verification, Beanhomedecor will contact the customer to agree on a resolution.
12. Contact Information
For any cancellation-related inquiries, customers may contact us via:
Phone: +1 6264222884
Email: info@beanhomedecor.com
We commit to responding within 24 hours.
13. Governing Law
This policy and customer cancellations are governed by applicable U.S. consumer protection laws.
14. Transparency of Information
All cancellation requests and processes are confirmed via email, ensuring customers are informed of every step and the refund status.
15. Recordkeeping and Archiving
Beanhomedecor will retain records of all cancellations and related communications for future reference and service improvement.
16. Company Information
This website is owned by BEAN HOME DECOR LLC
Company Name: BEAN HOME DECOR LLC
Address: 3120 SWEET ACRES PLACE, SAINT CLOUD, FL 34772, United States
EIN: 87-1773508
Phone: +1 6264222884
Email: info@beanhomedecor.com
Opening Hours: Monday to Friday, 8:00 AM to 6:00 PM (EST)
Please contact us via email – we will respond within 24 hours.