Shipping policy
1. Policy Scope
This shipping policy applies to all furniture and home products sold by Beanhomedecor within the United States. All order processing and deliveries follow the guidelines outlined in this policy.
2. Order Processing Time
All orders will be processed within 1–3 business days after payment confirmation (excluding weekends and holidays), including inventory verification, packaging, and logistics arrangements.
3. Shipping Carriers
We work with reliable shipping carriers, including UPS, FedEx, and USPS. Customers can choose a preferred carrier during checkout or let the system automatically assign one.
4. Shipping Coverage
We provide shipping across the entire United States, including urban and remote areas, ensuring products are delivered safely and on time.
5. Shipping Fees
Orders with a total of $110 or more qualify for free shipping. For orders under $110, a $10 shipping fee will be charged.
6. Estimated Delivery Time
From the time an order is shipped until it reaches the customer, delivery generally takes 4–7 business days.
7. Packaging Information
All products are packed using sturdy and secure packaging materials. Large furniture items are reinforced with protective measures to prevent damage during transit.
8. Order Tracking
After shipment, customers will receive a confirmation email containing a tracking number. Orders can be tracked through the carrier’s website or our store’s order management system.
9. Receipt Confirmation
Upon receiving the product, customers should inspect the packaging and product condition immediately. If any damage or missing items are found, please take photos and contact customer service within 24 hours.
10. Exchange Eligibility
Customers may request an exchange within 14 days of receiving the product if they are not satisfied. Products must be brand new and unused, complete and undamaged for resale. Please refer to our Exchange policy for details.
11. Return Eligibility
If a product does not meet customer expectations, it may be returned within 14 days of receipt. Returned products must be complete, undamaged, and include original packaging and accessories. All returned items must be brand new and unused and suitable for resale. Please refer to our Return policy for details.
12. Shipping Fees and Customer Support
Return or exchange shipping fees are covered by Beanhomedecor, and we will provide prepaid shipping labels for all eligible returns and exchanges. Customers do not need to pay any additional fees.
For assistance, please contact us via:
Email: info@beanhomedecor.com
Phone: +1 6264222884
Business hours: Monday to Friday, 8:00 AM – 6:00 PM (EST). We respond to emails within 24 hours.
13. Company Information
This website is owned and operated by BEAN HOME DECOR LLC
Company Name: BEAN HOME DECOR LLC
Address: 3120 SWEET ACRES PLACE, SAINT CLOUD, FL 34772, United States
EIN: 87-1773508
Phone: +1 6264222884
Email: info@beanhomedecor.com