Refund policy

1. Scope of Policy

This refund policy applies to all furniture and home products, including related accessories, sold by the Beanhomedecor online store. The policy applies to all customers residing in the United States.

2. Return Request Period

Customers may request a return and refund within 14 days of receiving the product if they are not satisfied, without providing a specific reason.

3. Product Condition Requirements

Returned items must be brand new and unused without any traces of use that affect resale. All original packaging, accessories, and manuals must be included.

4. No-Reason Return Policy

Beanhomedecor offers a 14-day no-reason return policy, ensuring customers have sufficient time to make their purchase decisions.

5. Return Process

Customers must submit a return request via email to info@beanhomedecor.com.

The email should include the order number, the names of the products to be returned, and the quantity.

We will confirm the request within 24 hours and provide a Return Merchandise Authorization (RMA) and detailed instructions.

6. Return Shipping Costs

Return shipping costs are covered by Beanhomedecor, and we will provide prepaid shipping labels for eligible returns. Customers do not need to pay shipping fees and must send the products back to the designated return address with the provided prepaid label.

7. Return Address

All returned products should be sent to:
3120 SWEET ACRES PLACE, SAINT CLOUD, FL 34772, United States

8. Product Inspection

Upon receiving the returned products, we will inspect them to ensure they meet the return conditions (brand new and unused, complete packaging, and all accessories).

9. Refund Processing

For orders meeting the return conditions, refunds will be processed within 2 business days, and the amount will be returned via the original payment method.

10. Refund Notification

Customers will receive an email confirmation once the refund is completed, including the refunded amount and processing date.

11. Damaged or Non-Compliant Returns

If returned items do not meet the return conditions, Beanhomedecor reserves the right to refuse the refund or deduct handling fees, and the items will be returned to the customer.

12. Customer Service and Inquiries

If you have any questions about the return process or refunds, please contact us via info@beanhomedecor.com. We commit to providing a professional response within 24 hours.

13. Company Information

This website is owned by BEAN HOME DECOR LLC

Company Name: BEAN HOME DECOR LLC

Address: 3120 SWEET ACRES PLACE, SAINT CLOUD, FL 34772, United States

EIN: 87-1773508

Phone: +1 6264222884

Email: info@beanhomedecor.com

Opening Hours: Monday to Friday, 8:00 AM to 6:00 PM (EST)